Escalation Matrix
Display of Investor Grievance Redressal Mechanism -Escalation Matrix (DP ID. IN303085)
| Details of | Contact Person | Address | Contact No. | Email Id | Working Hours (Monday to Saturday) |
|---|---|---|---|---|---|
| Customer care | Mr. Vinod Tripathi | 82, Madhuban Building, Opp. Hotel West End, Nr. Madalpur Underbridge, Ellisbridge, Ahmedabad - 380006 | 07968198987 | vinod@madhuvan.com | 9.00 A.M TO 1.00 P.M. AND 2.00 P.M. TO 6.00 P.M. |
| Head of Customer care | Mr. Takechand Mordani | 82, Madhuban Building, Opp. Hotel West End, Nr. Madalpur Underbridge, Ellisbridge, Ahmedabad - 380006 | 07968198980 | takechand@madhuvan.com | 9.00 A.M TO 1.00 P.M. AND 2.00 P.M. TO 6.00 P.M. |
| Compliance Officer | Mr. Ashish S. Vyas | 82, Madhuban Building, Opp. Hotel West End, Nr. Madalpur Underbridge, Ellisbridge, Ahmedabad - 380006 | 07968198992 | ashish@madhuvan.com | 9.00 A.M TO 1.00 P.M. AND 2.00 P.M. TO 6.00 P.M. |
| CEO | Mr. Ashish S. Vyas | 82, Madhuban Building, Opp. Hotel West End, Nr. Madalpur Underbridge, Ellisbridge, Ahmedabad - 380006 | 07929700798 | ashish@madhuvan.com | 9.00 A.M TO 1.00 P.M. AND 2.00 P.M. TO 6.00 P.M. |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or NSE at https://investorhelpline.nseindia.com/NICEPLUS/SEBI at https://scores.gov.in/scores/Welcome.html.
Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.